Digital Foundation Guide for Delaware County Small Businesses
Use this before purchasing a new website or email plan; it helps determine who owns and maintains the basics.
Prepared by Theo Nelson Business & Technology Solutions · Last reviewed 2026-09-28
List the public essentials
Write your approved name, services, general service area, contact route, and an accurate description of how appointments work. Make sure the same details are used across your website and business materials.
Verify domain control
Identify the registrar account owner, backup administrator, renewal date, and payment owner. Do not email credentials or put them in a public inquiry; use an agreed secure access process.
Set up response ownership
Decide which mailbox receives inquiries, who checks it, who covers absences, and how a request becomes a scheduled follow-up. Test the route from a phone using non-sensitive information.
Prepare a small launch
Start with the pages a prospective client needs: what you do, who you help, and how to reach you. Assign one person to approve each claim and photograph before publishing.
Plan upkeep
Set a quarterly content review, domain-renewal reminder, and process for removing former team members’ account access. In-person service details should match actual availability.
Bring your non-sensitive account inventory and top two gaps to a planning conversation.